Contact the editorial team
Bonus terms in crypto casinos change without notice, and a page that was accurate last month can be wrong today. If you spotted an outdated wagering requirement, a payout limit that no longer matches reality, or you disagree with how we rated an operator, write to us. We read every message and correct pages when the claim checks out.
Write to the desk
The desk answers questions about this site: reviews, ratings and bonus terms we publish. We cannot access your casino account, release a withheld withdrawal or overturn an operator's decision.
How we handle complaints
Every message lands with the editor responsible for the page in question, not in a shared inbox that nobody reads.
If you report an incorrect bonus figure or wagering requirement, we verify it against the operator's current terms page before changing anything. Corrections are made within two business days, and the page's update date changes so readers can see the material was revisited.
We do not remove negative assessments of an operator at that operator's request. If a casino believes a rating is unfair, send us the specific claim and the evidence — payout statistics, updated licence details, changed terms — and we will re-review the operator on the same criteria we apply to everyone else.
We cannot help with disputes between a player and a casino: we are an independent review site, not a regulator and not a party to your account. For those cases contact the operator's support first, then the licensing authority named in the casino's footer.